Indymac mortgage / Theft of Insurance Claim
IndyMac Mortgage, a division of One West FSB, had my home mortgage. I had an insurance claim of $3800 for damages to a bathroom in my home from a leak. Since IndyMac Bank was the loss payee they were the second party to the claim check from my Insurance Company. They told me to send them the check, endorsed, and they would only release the funds after they sent a certified home inspector to verify that the repairs had been completed. I refused to let the bank deposit my insurance so I used $4000 of my own cash completed the repairs myself then sent the check to the bank for endorsement. They sent thier inspector on December 17 2009. Today is Feb 3 2010 and I still have not recieved my insurance funds. I was told on Jan 4 2010 that the funds would be released immediatley. I was told on Jan 19 2010. that they did not know why I had not been paid yet. I was told again on Jan 25 2010 that I would receive my check "this week". The people that work for Indymac Mortgage Services Insurance Claims Center work under assumed names and are very skilled liars. When I asked for full name and job title of the people who had been lying to me they refused saying it was against policy to release names of their employees. CONSUMERS BEWARE OF INDYMAC MTG AND ONE WEST FINANCIAL THEY HAVE STOLEN FROM ME.