I won't ever step foot in this store again, as I just bought 4 pieces of baked goods (like Danish donut twists), and they were rock hard. It's not like I showed up in the afternoon after they've been sitting there either. It was only a few hours after opening.
I bit into this rock and it was like sucking on a silica packet, all the moisture in my mouth evaporated. Don't offer customers stale food, or improperly cooked foods. Not only did I waste money, but you lost a customer for life. I like to support local business, but I'm going to go down the street to Dunkin Donuts. Those Indian people know how to make a fresh donut.
Company Business Name: Heidi's Bakery
Country of complaint: United States
Address: Libertyville, Illinois
The complaint has been investigated and resolved to the customer’s satisfaction.
Are you sure they're not supposed to be hard? Did you talk to management? Do you realize that they bake the items several hours prior to opening?
I was sympathizing with you until you made that comment about "those indian people".