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CB Food and Beverages Review of heidi's bakery
heidi's bakery

heidi's bakery review: stale food 1

M
Author of the review
11:51 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

I won't ever step foot in this store again, as I just bought 4 pieces of baked goods (like Danish donut twists), and they were rock hard. It's not like I showed up in the afternoon after they've been sitting there either. It was only a few hours after opening.

I bit into this rock and it was like sucking on a silica packet, all the moisture in my mouth evaporated. Don't offer customers stale food, or improperly cooked foods. Not only did I waste money, but you lost a customer for life. I like to support local business, but I'm going to go down the street to Dunkin Donuts. Those Indian people know how to make a fresh donut.

Company Business Name: Heidi's Bakery

Country of complaint: United States

Address: Libertyville, Illinois

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

1 comments
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pobarjenkins
Minneapolis, US
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Oct 01, 2010 12:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Are you sure they're not supposed to be hard? Did you talk to management? Do you realize that they bake the items several hours prior to opening?

I was sympathizing with you until you made that comment about "those indian people".