Halt-Ten Collins / Uncivilized treatment of apartment residents!
This company should not be allowed to operate an apartment complex. Many, many complaints but the two most obscene examples of their behavior are: 1. Water damage to an entire room due to an unfixed roof January '08 (lost computer & various other computer parts, many books, luggage, etc... 1, 000's of dollars worth of property), 20 calls (with two messages) left at the emergency line, manager's apartment, and rental company all unanswered... They do not use their emergency line (why have one, then?)... Of course, even though the losses were due to their negligence, they refused to take any responsibility and in fact turned the blame on us saying water came through the window where we placed a window a/c unit (no water actually came through that area, but even if it were so, none of our ruined things were in front of that area, all the expensive items were under the various drips from the ceiling).
2. The water is continually shut off in the complex due to "plumbing repairs." Understandable every once in awhile, however it occurs an average of one full day every two weeks, including weekends, often past the time they say the water will be turned on... this is completed unacceptable as water is needed to bathe, pee, ###, drink, wash, etc... It happens so often and they use the same plumbing company every time... Obviously, Halt-Ten is either being shabby in their request in order to save money so little patches that take up a lot of time are required often, or the plumbing company is incapable of completing their task correctly and they need to be replaced. One or the other, no excuses for being without water days at time, most weeks.