Greenway Home Services of Nashville review: HVAC work 1

I requested a plumber back in early August received a day for the plumber to come; only to receive a call a day before from a rep stating we need to cancel this service because the plumber they use only works half days on Tuesday. So now my appointment moved from 8/14/19 to September 4th. The plumber comes on that day but was only able to fix my toilet but was unable to fix my tub needed a screw or something so he placed an order & could not fix my sink. So now a young man comes to my home on yesterday did not know what he was supposed to do could not snake my sink because he only had a large snake & did not know how to fix the tub so now we are going on another day without my plumbing issue begin fixed. Keep in mind I had to pay a $75 deductible which was taken out before my service was even done I should have gotten my $75 back because of the poor service. So now I call on yesterday 9/16/19 spoke with another rep who apologized but this is of no help to me when I have water running in my bathroom and a water bill of $77 due to this. She assures me that I will be the 1st customer on 9/17/19 for the 12 noon time but guess what its now 2:30pm and the plumber is still working on his am customers & there is still one in front of me. This is ridiculous I had an issue like this last year with Greenway but it was a water tank I am going to have to find another home warranty company to deal with. The last time a nice gentlemen by the name of Devin Williams call me and had the water tank issue fixed and I appreciated the President of the company for doing that. I know everyone needs a job but the person must be experience you don't go to a job site and ask the homeowner so what do you want me to do you should have already known what the issue was before you came. V. Bryant Murfreesboro, TN