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CB Telemarketing Review of Great American Publishers
Great American Publishers

Great American Publishers review: Recipe index Card Collection 1

Author of the review
1:07 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

I had received a advertisement in the USMAIL in a letter and sample recipe cards that are numbered. The ad they wrote was fraud about their recipe cards. I always want complete collections. The never mentioned that there was not only one collectors binder but three binders with over 90 sets of recipe cards. I had thought it was just the 30 sets. The total cost would be about $750.00 for a recipe collection. So as I joined and collected and finishing the first binder of cards and thought that I would be almost with a total collection. The company then was still sendind cards every month. So then I inquiered about why and how many card sets were there to [protected]@gapublishers.com. They told me there is another two more binders for another 60 recipe card set. I then asked for a refund of about $230.00 and to return the unopened card sets because they never said that there would be over 90 sets. The just told me that "I can not send back any recipe cards" only damaged cards. I then told them in email that their ad was fraud and did not say that there were over 90 sets in the collection. I want to still return my whole collection of 30 card sets and recieve all my money back for their fraud advertisement. for $230.00

Update by KevinUPS
Feb 10, 2015 3:12 pm EST

I am the person that posted this complaint. This is not the company that I meant to write about . The company name was Great American Recipe Cards. I was so pissed off when I complained that I put the wrong company name in my complaint. Great American Publishers had nothing to do with it. I wish to have this removed.

Resolved

I had placed a complaint about the wrong company. The company name is Great American Recipes and not Publishers. Sorry for my stupid error.

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Great American Publishers
Lena, US
Feb 10, 2015 10:14 am EST
Verified customer This comment was posted by a verified customer. Learn more

I am contacting the person who wrote this request, at the advice of this site, to ask that this post be marked RESOLVED. This post lists Great American Publishers (Kosciusko MS) in the complaint -- My Business. However, it is referring to recipe cards which is not our product. We produce REGIONAL COOKBOOKS, but not recipe cards. There is a company that makes a Great American Recipes card set. We frequently receive calls meant for them because of the similarity of the names. They are:
Great American Recipes
International Masters Publishers
948 Plaza Drive
Montoursville, PA [protected]
www.imponline.com
[protected]
Please remove Great American Publishers from this post. If anyone has problems with our REGIONAL COOKBOOKS -- www.GreatAmericanPublishers.com -- we respond in a timely manner to be sure our customers are satisfied We can not RESOLVE this problem, because this complaint is not actually about our business. THANKS -- Sheila Simmons, Publisher

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