GNS / free trial
What does free vs trial mean? look up the two terms in the dictionary #s! the problem is that people see "free" and stop reading... the website says $3.97 shipping and handling for a one month free 21 day trial... definition for trial is not free... the site plainly states (right beside where consumer puts in credit info for the order) that this is a 21 day free trial... never says free product or sample...
Trial... I repeat... trial... as in try it out for a period of time!
And on top of that it clearly states that there is a 30 day money back guarantee.
Terms and conditions on the very same page as the order form, three short paragraphs in plain english that people only have to read before they order.
Sooooooooooooooooooooo... free 21 day trial... not a free product, not a free sample!... if the customer still has the product in their posssession on the 21st day (end of trial) they are charged $79.90 for the first month's suppply but they have another nine days (for a full 30 day money back guarantee) to return for a refund of the $79.90 they were charged because the trial period was over! terms and conditions states that trial period begins on day of order and $3.97 covers 7-14 shipping time. terms and conditons also gives specific information on procedure to return unused portion of trial to company by 21st day for no other charges or by 30th day for full... no questions asked refund!
Also, terms and conditions states that the customer is automatically signed up for the vip membership (autoship) for a monthly order, of which the customer may cancel at any time prior to shipment.