I signed up for a FREE sample of their skin product. I was informed that I must pay S&H. Okay...that's fair. However, after I entered in all my credit card information and hit "ORDER", it quickly came back and thanked me for my order. They also stated that if the item wasn't returned 14 days from receipt of item, I would be charged $97.64 each MONTH! Don't get hooked into this. NO WHERE on the site did it tell me this until AFTER I was charged. I called and emailed until I got a response. I told them I was returning the product as soon as I recieved it and to cancel any membership that I may have. They operator told me to write on the box, "RETURN TO SENDER" and everything would be fine. Then in response to my emailed compliant, the person sent me a return label. On the return label (in the instructions) it said, "any box marked RETURN TO SENDER would not be accepted as a return. GOOD LORD PEOPLE...what a scam!! Don't do business with this company or you will be scammed as well.