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Fitness connection Personal trainig / contract clause “minimum 30-day advance notice” to terminate contract

1 5801 NW 151st Street # 300B, Hialeah, FL, United States Review updated:
Contact information:
Phone: 305-362-4811

Ultra Body Fitness (UBT) out of Fla
Contract to provide personal training at Fitness Connection gym Baytown, TX is provided by Ultra Body Fitness (UBT). UBT has a sleazy little contract clause “minimum 30-day advance notice” to terminate contract or else the contract renovates. No notices are sent, no emails, no calls, the gym does not warn, the trainers do not warn. Six months later or a year later…BOOM you get hit with automatic renewal. You have to send a cancelation letter (certified) and if it does not get there in the required time, you pay. My contract was up 4/6/12. My cancelation letter arrived 3/14/12. I was hooked with an unwanted renewal. You must cancel before your last payment is due. In my case, they had to receive my cancel notice on or before 3/6/12. What a joke, trying to squeeze a few dollars from the customers. Try to stop payment. They hit you with late fees, processing fees; re-submit fees, until they feel its time to sell the debt to a collection agency. My $240.00 could easily turn into $400-500 dollars. With no other option available I paid the “renewal fee” as stated in their invoice. Do not sign on this clause. Their argument is that the clause is there to protect you from rate increases. Do not believe them…if they had benign intentions the money would be returned once the customer indicated they are not interested in a renewal, without road blocks. Regrettably, they are hoping you forget so they can stiff you with a renewal. Bad predatory and aggressive merchant practice!
Note: Affiliated acceptance corporation does thier billing. In truth there are 3-4 companies working together its hard to tell if they all fall under the same umbrella.

Jm
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Comments

  • Jm
      30th of Mar, 2012

    I could not find a place to make an update so I am writing in comments.
    Today 3/30/12 Ultra body Fitness called very apologetic and they are going to refund my money. I had argued until blue in the face. They claim a misunderstanding. I am glad with the results. Thank you for your service.

    0 Votes
  • As
      17th of Aug, 2015

    I have been trying to cancel my contract for 2 months, but no one would tell me how. My trainer NEVER shows up to our sessions, doesn't make them up, nothing. Not to mention the sleaze ball manager who signed me up failed to tell me I was under a 12 month contract and signed me up for a price per session that was HIGHER than advertised at the time. My trainer accidentally confirmed this for me. I was recently told that if I wanted to cancel 6 months up front would be due at that time. Who can afford that? I'm paying $280 a month for a service that hasn't even been delivered!! I just got a letter in the mail stating that I owe over $500 since my bank froze my card on file because of fraudulent activity. But maybe this came at a good time to dispute this. I want out! I'm reporting to the BBB and telling everyone to stay far away.

    0 Votes
  • Al
      5th of Oct, 2018

    @AshlynnW Did u end up finding a way out they did they same to me !!

    0 Votes

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