[Resolved] Feit Electric Company — led light bulbs failing at a rapid rate
I've purchased several dozen bulbs to redo all incandescent light bulbs bulbs in my home.
At this point I've replaced upwards of two dozen + of the LED bulbs which claim to have substantial burn times. Those replacements were sent by Feit. Of those replacements, more that a dozen have failed again in even shorter timeframe.
So many ways to describe how i feel about this product. Feit has been helpful in sending replacements before but now would like the old bulbs sent back. I can understand that rational but maybe there is another solution...like pitching this design.
Cheap bulbs sometimes mean just that.
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
Feit Electric Company Customer Care's Response, Nov 28, 2018
We appreciate you making us aware of your concerns and product issue.
To better assist you we would like to speak to you personally.
We hope to hear from you please contact our Customer Service Department Mon-Fri 8-5 PT.
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