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CB Employers Review of ESG Republic
ESG Republic

ESG Republic review: Possible Fraud 1

F
Author of the review
1:06 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Filed against :
ESG Republic
4029 Coffee Rd
Bakersfield CA 93308

Complaint Description:ESG Republic
Health spending account ESG republic is a payroll company employee leasing company. The employer I worked for used them for HR and employee leasing. I separated employment with my employer; I asked the HR dept (ESG) to suspend the deduction for my HSA. My last check they deducted 1900.00 for my HSA, and now they say I have forfeited the money because I needed to choose cobra, which I did. They claim the HSA box was not checked so they can’t process claims through the eflex account. (There was no health spending acount election.)They stated I have lost the money. Turns out ESG gets to keep any unused portion of the HSA, so in a 45 day period they 1) against my direction, deducted money from my HSA 2) Claim my COBRA account was not properly administered by them 3)through e-flexgroup denied medical bills that were submitted 4)Failed to return 1900.00 taken out of my chack and now claim it will be retained ESG Republic which I feel may be a theft of my funds. I have called over 17 times to correct this, they have not refunded the money.

Your Desired Resolution:
I feel taking $1900.00 out of my last paycheck and not returning it may be considered a theft of my funds. I want the claim paid or my funds returned. It must be illegal to take funds out of a employees paycheck for health spending account and not return it?

This case will be reviewed by a complaint specialist at the Better Business Bureau, and then forwarded to the business for their response. It is our policy to allow the business 30 working days to respond to your complaint. You will be notified when the business has responded.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

1 comments
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P
P
PEO Pro
, US
Sep 08, 2011 8:06 pm EDT

Based on your statements, it appears that your deduction should have been returned. In my book, I call that "doing the right thing." Has anything ever been done? Have you reported this to the National Association of Professional Employers (www.napeo.org)?