equinox face cream / false advertising/ robbery
Order off a web site that said free face cream. Pay s.h. charge of 4.95 to receive your free equinox face cream. Stated fills in fine lines and wrinkles after 10 days of using. False claim no noticeable difference. After approximately 25 days I was surprised to receive another months supply especially since I did not recorder and had no intention of doing so since the product was not what it claimed to be. I immediately called to inform them that I was sending the product back and was told that I would still have to pay for the order I received plus a cancellation fee of $105.95. Went to my bank but the charges had already been deducted from my account which was now overdrawn. I completed a claim for investigation on 3/18 2013 but was denied because of the terms ststed on their site. I had not placed my order on their site but on an advertisement endorced by the t.v. show Dr.Oz. I feel scamed and robbed by this company for their claims on product and the terms that were not stated on all the web sites they advertised on.
2013 but was denied on the terms and conditions part of the web site that stated I. had to notify the company within 14 days of cancellation. My order was not place on their web site. I believe I ordered from a Dr.oz advertisement on his web site.
and received a denial from my bank stating that I had not cancelled within the 14 trail period