Menu
CB Car Dealers DriveTime Automotive Group 5690 Buford Highway Northeast, Doraville, GA, 30340, US
DriveTime Automotive Group company logo
DriveTime Automotive Group
reviews & complaints
DriveTime Automotive Group company logo

DriveTime Automotive Group

5690 Buford Highway Northeast, Doraville, GA, 30340, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
10:00 am - 8:00 pm
Tue
10:00 am - 8:00 pm
Wed
10:00 am - 8:00 pm
Thu
10:00 am - 8:00 pm
Fri
10:00 am - 8:00 pm
Sat
10:00 am - 8:00 pm
Sun
10:00 am - 8:00 pm
ComplaintsBoard
V
9:24 pm EDT

DriveTime Automotive Group - bad attitudes, scams and poor customer service.

I paid off a car through Drive Time in 2006 never reported late on my credit, they bugged me to get another car I purchased another car for my daughter my daughter has had her car for a year and a half never reported late to the credit bereau, my work is slow my daughter lost her job she just had repairs on the car in August 2008 they won't approve me for an deferment because of a nsf and the car is a peice of junk I still owe a good $18, 000 on it the roof leaks I believe the car came from Hurricane Katrina. Lamont Young is the manager of the finance department he is a very big jerk him and his partner John I have contacted a lawyer also and the Better Business Bereau. Never purchase a car from them their some big reap offs but they will pay for everything they do they know its hard time and people are in recession and they can't help a customer that has paid a car off through them and has did pretty darn good on the second 1 if thats not bad customer service I don't know what it is.

Read full review of DriveTime Automotive Group and 3 comments
Hide full review
3 comments
Add a comment
S
S
SuperVepr
Redneckville, US
Jun 25, 2009 10:15 am EDT

Buying a used (or new Kia for that matter) is madness.

M
M
Mickey Lattimore
Scottdale, US
Dec 29, 2008 1:08 pm EST

I Mickey L. Lattimore went to the Drive Time Automobile on Memorial Drive, Stn. Mtn. Ga. On 2/20/2008 to purchase a vehicle. I was introduce to a sales rep(name goes here) who allowed me to look at the vehicles on the lot. I chose a Kia Otima LX 2004. The Sales Rep. had me fill out the necessary paperwork, while I completed the paperwork, the sale rep ran my credit and stated they could help me get into the vehicle which I had choosen for $1200.00 down. I informed the sales rep. I only had at that time a total of $200.00. The Sales Rep stated you can put the vehicle on lay-o-away so I made a down deposit of $200.00 on a 2004 Kia Optima LX that had about 52, 000 miles.

While two weeks past, I went to Drive Time and made another payment of $500.00 on the vehicle I had on lay-away, leaving a balance of $500 left. Well the sales rep stated they had the same/similar vehicle with less mileage about 48, 000 and I could take it that day for the $700.00 I had already applied to my original Kia which I had choose. Red Flags immediately went up. I asked what’s wrong with it and of course they would say nothing.

Since driving the vehicle off of drive time’s lot on March 15, 2008, I’ve had nothing but problems with this vehicle. I’ve had to replace the front brakes, the power steering pressure hose went out, the driver’s side door lock locks itself back when you unlock it with the key and attempt to open the door using the handle. The passenger window doesn’t let up correctly it’s off track. I’ve had to replace the battery, I have also had to replace the coil and spark plugs.

N
N
natalie
,
Oct 13, 2008 6:46 pm EDT

Drivetime is a joke I've paid my car on time for the past year and have missed 1 payment. Numerous harassment from the billing manager saying if I don't pay now come and turn the car in isn't that a bunch of bs. I am not even 2 weeks late yet.they said I need to borrow the money from a payday loan or something. Very very rude customer service and unethical business practice. Do not purchase from them or be prepared for a lot of harassment with references and at ur job. They r located in lakewood colorado

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.