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Dri Spyhunter Minnetonka MN


Credit Card charges for something I am not aware of.

Complaint Rating:  64 % with 11 votes
64% 11
Contact information:
John Zelenka Electrical
Mackay, Queensland
I have no idea how this even originated. I have never installed this software at any time. Credit charges are appearing on my statement. Have tried to delete or cancel but nothing happens.
Complaint comments Comments (3)    Updated: Complaint country Australia Complaint category Antivirus Software


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N  13th of Apr, 2012 by    0 Votes

I am the Vice President of Customer Service, Technical Support and Research at Enigma Software Group. I read the post above and I would like to let you know that we have an email specifically for complaints. You or anyone can submit a complaint and I can assure you that we will find a suitable solution for any problem that is related to SpyHunter or to our service.

If you have any questions or complaints, please send us an email to complaints@enigmasoftware.com. I personally read all emails from that account.

I would appreciate if you would be kind enough to write a feedback stating that your case has been resolved, after contacting us.

At Enigma Software Group, we work hard to maintain the best level of service and make sure that every customer becomes a satisfied customer.


Alec Malaspina
Enigma Software Group USA, LLC.
N  12th of Oct, 2013 by    0 Votes
Hi: Sometime in mid-August, around the 16th, I tried to download something from DRI. It didn't work. Granted, I am no expert...or even a journeyman...re computers, but everything just failed to work. I've searched my computer area, programs and features, etc to no avail. There is nothing on my computer anywhere mentioning dri, spyhunter. I was charged $69.00 on 16 August on my Master Card which I have paid; concerned re my credit with MasterCard. Please let me know what to do about this charge as soon as you are able. If possile I would appreciate a refund. Thanks.
N  31st of May, 2016 by    0 Votes
The same thing just happened to me. A charge appeared on my credit card and I never ordered or downloaded anything on that date (5 days ago) or anytime recent, and never from that site. How did they get my credit card number? This sounds like theft. And when I ran a google search for them, there's a whole list of people saying they never authorize their charges either.

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