Dressabelle / No email reply, wrong size delivered
Be prepared that your email will not be replied. Be prepared to receive the wrong size. And if you want a refund, they send you their warehouse address. So what does it mean? We buy online for item to be delivered to us, yet this happens. Extra time you need to spend to get money back. Good luck people. Hope I get to receive my item in one piece, the correct size and soon! For me, it will be my last time buying anything from this seller. One stressful purchase is enough for me. (PS.I HAVE RECEIVED MY DRESS IN THE WRONG SIZE.)
I will update everyone, the days it took to receive my item, How many email I sent that was not replied. In fact, I have sent 5 emails with my banking transaction details, replied 1 email. then no response after that.
1. Paid 27th Nov, send email.
2. No response, Send 3 email asking about status. 4 days later, Amy replied my email, "Hi dear, Do be advised that the amount payable is $38, kindly advise and confirm again the amount you've transferred Love, Amy". The revised invoice is $35, so this Amy did not check the latest invoice.
3. After posting comments on FB & Qoo10, they replied that my delivery status was CONFIRMED on 1 Dec. They changed the stauts to SHIPPED on 4th Dec.
4. Checked my PO Box on 14th Dec, checked and THEY SENT ME THE WRONG SIZE. I order M and they delivered S. WTH. So I sent an email to them again. If I have to make a trip to their warehouse, then why the hell do I buy online.
55330 Floral Embossed Collar Executive
Dress (Silver) S
38.00 38.00 0.00 $ 38.00
Handling and Shipping
Free Shipping (Non Trackable): Singpost 2 - 3
Working Days (Normal Postage)