Dollar General reviews & complaints 1
View all 3826 complaintsDollar General - blue dot clothing for the family and accessories buy one get one free
I came in on my lunch to get some last minute Christmas gifts for my niece and nephew. I saw the ad displayed and picked out two outfits both $10 each, one for a girl and one for a boy, then I picked out the same pair of shoes in different sizes also in the Blue Dot and $8 each. Got to the front and checked out, after getting my receipt I questioned the cashier on the discount and that it did not take it off for the shoes. Assistant Manager came and took my receipt and went to the back to view the ad. The cashier was rude and asked me to move out of the way so she could take care of the other customers waiting in line. I grabbed my bags and moved over near the second register. She asked me to move again so she could go to the cigarette case, I was not in the way. She seemed irritated with me. The Assistant Manger came back to the front and made a call to the Store Manager, and they discussed what the Accessories meant on the ad. Then she turned to me and said that it was clothes only. I did not have time to argue about the accessories always meaning shoes included since I was running late on my lunch so I left upset because of the service I was receiving.
Latest Dollar General Reviews
Customer service response Wrongful termination Alcohol and tobacco sold to a minor Mixed Customer Experiences at Dollar General Zero sugar dr pepper 3/2/2024Elevating the Voice of the Consumer
At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.
We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.
We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.
ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.
Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.
I dont know why you took a very well cared for store with friendly employees, stocked shelves, enough help when busy & turned it into the worst store out there. U fired good employees & mgrs & now the line is at least 10 deep everytime I go in' the shelves are bare '& theres boxes all over the aisles & only one person working that doesnt know much at all. Cant ask no questions cause he dont know anything. Hes polite '& easygoing cause anybody else in his shoes would have shagged [censored] when things got hectic which is all the time. Am including pictures of the store. Im sure u have alot of theft because he cant run the front & watch thieves too. U can find emoty boxes all over the store without the product in them. Its a shame cause thst store was the only store that kept me coming for longer than I was going to. Now its hard to go shopping there cause they out of everything. I had called to see if u carried apple cider vinegar '& was told "I don't know u will just have to come '& look" my reason for calling is this store is 5 miles from home & did not wsnt to go that far for nothing. I did anyway '& went to the store on hastings because they told me they had it but did not. The store im talking about is on willow creek in amarillo, tx
Asking somebody to move is not rude. You're just mad because you didn't get your stuff for free.