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CB Business and Industrial Review of Discount Home Automation
Discount Home Automation

Discount Home Automation review: Poor service 2

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Author of the review
2:42 pm EDT

Purchased a product online. It never shipped. I left 4 emails and 2 voicemails with absolutely no response.

Do not purchase from this company.

2 comments
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kentam
, US
Dec 28, 2015 11:58 am EST

I ordered an intercom it was shipped but we returned it. After getting the rma number and paying $65 to ship the product back, I am still waiting for my refund. I left numerous emails and no on returns my email. This company does not list a phone number on the website so I cant call. I tried chatting and no one answers the chat. I am starting to think I will not receive my refund. Poor customer service, do not buy from this company.

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ByronH
, US
May 28, 2013 3:03 pm EDT

I've ordered three times from them. Order comes in just fine. Legit company that I recommend for low prices.