[Resolved] DIcentral / ir services
Account # 4240,
Recently, DIcentral increased their monthly " Maintanenace and other fixed charges fee" from $15.00 per month to $35.00 per month with no advanced notice or detailed explanation for that specific increase.
Well over a 100 % price increase!!
Also, a monthly "Service Fee" of $ 30.00 is also applied to our account every month.
Several E-mail's have been sent seeking a detailed explanation and reduction of the " Maintanenace and other fixed charges fee" fee cost with no resolution to-date.
One person responded, advised I would be called back, but they never called.
Repeat E-Mail's have not been answered.
DIcentral has resolved my complaint, They issued a credit. Harold