Cut N' Style / Scamming new clients
I had a coupon for 50% hair service and after the 4 hours that it took for Angela to color and cut my hair she charged me $65 for lowlights, $44 for highlights, $17 for the cut and then another $30 because she had to mix more color when almost all my hair was done! I only got 50% off the $65 (lowlights) and even after that discount, the charges were $124! I didn't even like the job Angela did. The color was blotchy near the end of her job at the most important part - the top front of my hair. I was in shock and paid and left. I went home, hated my hair and went back and asked the owner, Suzi, for a refund and she refused to give me any money at all back. I complained about the extra $30 for more dye and she said they only mix so much and charge a base price for that and if they have to make more, they charge the customer! Also, I was there for 4 hours and they don't allow food or drink in the place (not even water!), but they don't provide anything for the customers to drink (not even water!). The whole experience was a nightmare.