I took my Louis Vuitton scarf to Crisp-N-Clean dry cleaners in Jalan Talawi, Bangsar, KL. They sent it off for dry cleaning and it came back totally ruined (wrinkled, faded, thinner and totally different to when I took it in, I can't even see the LV pattern on the scarf anymore).
The scarf was a birthday gift and cost RM1,500. Crisp-N-Clean are not willing to provide compensation for even half this amount. They will only provide 10 times the value of the dry cleaning bill, which is RM100. I am totally dissatisfied with their service and the way in which they have handled this.