Create Custom Gifts.com review: did not receive order 2

I ordered for my daughter's wedding the satin finish champagne flutes and cake server set from Createcustomgifts.com. I receeived part of the my ORDER and when I tried to get in contact with the company with numerous e-mails, and trying to call the telephone number on their website which is always busy 24/7 no one has had the decency to respond back.
DO NOT ORDER ANYTHING FROM THIS COMPANY THEY SHOULD BE RESTRICTED IN SOME CAPACITY as they charge your credit card but do not give u what u paid for.. I am very annoyed that they are not even trying to respond back to me..So be wary of this place they seem to also go by the name ELEGANTLY ENGRAVED.COM which is what the address on part of my order came in and I have also tried to contact them and their telephone number says "IS NO LONGER IN SERVICE" Oh also the quality of the engraving on what I did receive was not up to my standards. I am totally disappointed with this company...ORDER SOMEPLACE ELSE EVEN IF IT IS MORE MONEY.