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Coronet Cleaners-3 INC / dress

1 Galloway, NJ, United States Review updated:
Contact information:
Phone: 609 748-9733

I brought a dress to be hemmed, just bought from the store...When I went to pick it up the dress was all dirty, greased up, with marker's mark on the bottom where it was hemmed...When I confronted them about it they started yelling at me, telling me to leave the store only beacuse I was demanding that they clean up the dress for when I brought it it was in perfect condition..on top of it it had the store tags still on it and she took the tags off, so I have no way of even returning it to a store that values their customers and cares about customer satisfaction..They didnt want to refund me my money, 35$ I paid them to ruin my dress..The dress is veeeery greasy..I went home to try it on hoping that all that grease wouldnt be noticeable but I was wrong...They were extremely rude, the owners wife called me a ###, she screamed and waved with her hand leave the store now...They ruined my dress and I payed them for it...That place should be shut down, this is America where you dont scream at customers, but try to fix the problem, all I wanted was for them to clean the mess they made, they refused that because I was upset, I shuld have said it in a pleasent voice he said and all I said was Oh my god, my dress is ruined...this is the worst place I have ever stepped foot in, and I have never been mistriated like that before...

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Comments

  • Dr
      27th of Jul, 2010
    0 Votes

    They act this way because they are afraid another customer will hear your complaint and walk out. What they haven't realize, it's not the customers complaint that run consumers off, It's how they handle the complaint.The sad part is, it wouldn't have cost the cleaners a dime to clean the dress and make you a satisfied customer. become a member at www.drycleansurvey.com to help us fight bad dry cleaning services worlwide.

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