Clark Immigration officers acted unprofessionally / Offloading Passengers

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Last February 16, 2014, we are scheduled to go to Macau for a vacation for only 7 days together with my two friends. We bought the ticket last May 2013 for a minimum cost because it is a promo fare by Cebu Pacific. Our flight was 8:45pm, already paid our fees ahead of time and checked in our baggages, on the time that we entered the immigration, I was interviewed for a while and no problem found, my passport was stamped and ready to go to boarding gate, unfortunately my two friends, who are first time to fly, they questioned them unneccessary things; like, (1) they are insisting that they are looking for a job, well in fact we had our stable jobs in the philippines, imagine looking for a job in just 7 days, the hell to the immigration
officer, (2) the id's presented (company id), they said it was newly
made, yes it was, because we are a company providing such id printing
services, so instead of presenting the old ones, we created a new one to
be more presentable, (3) proof of hotel accomodation, in the first place we said to the immigration officer that we are in our own expenses to go there, they insisted us to present to them the receipt of hotel accomodation, well in fact i just coordinated with my auntie who are residing in Macau to get us our boarding house because it is much cheaper (MOP50 a day) than to booked in a hotel, the immigration officer denied our reason (4) they requesting us to present the dti registration, business permit, latest itr, do we know all these things in the first place when I travelled for the first time, the immgration officer at NAIA did not ask all about these things to me, why do they care ( kailangan ba ng lagay sa mga officers na ito), and how can we present these documents and it is already 8:30 then and we don't have it, how do we know that we are just ordinary people who want to go places without spending much (mga inggitero at inggitera mga officer na ito) they
also questioned about my first flight which was in June 6, 2010, do
they care about this things, why they are questioning us like we are
criminals, convicted assasins and i don' t know what they are up to, in fact, do they have their advisories regarding the documents they are looking for the travelers, actually i don't have any idea about these things. They don't even think of the circumstances we are facing through after we are offloaded...Can we demand to the immigration officers to refund us the tickets, in the first place they are the one responsible for it, or do they have commisions from the airline company for every offloaded passengers...nakakasama ng loob, for our efforts to go to clark, a 8 to 10 hour trip from tuguegarao, cagayan valley, puyat na nga sa paghihintay ng flight, ma off load lang, these officers need to understand this matter, and also the reservation we had made to our destination country, nakakahiya naman sa nag reserved, and one thing more, we are not from pampanga, not to mention that we are not familiar with the place, we don't know where to stay, we need to go to manila for us to get our bus going back to tuguegarao, if there's something happen to us, sasagutin ba nila, I urged our immigration to educate common people who are in the first place in good faith traveling to other countries, because we don't understand these matters. I also want our government to look into this, di po namin pinulot kung saan saan ang perang pinambili namin ng ticket...and also we are actually making our living not to much depending on the government help because we have the initiative to do so...I hope the government would do something about this matter ...

Feb 23, 2014
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      13th of Feb, 2017

    Same situation, na offload kmi.. ako okay na ako pero yung dalawa kung kasama first time din mag travel kaya ini-interrogate nila to the extent na kinuha nila ang phone ng kasamahan namin to prove na tlgang mag best friends kami like wtf?? Kailangan pa ba yun eh prove? And we all know na bawal ang cellphones sa loob ng immigration area but sila mismo gumagamit!! Ang nagawa pa nilang kunin ang cp ng kasamahan namin at binasaha ang lahat ng mga convos sa fb para mapatunayan na bestfriends kami, Personal na yan eh!! NAIA TERMINAL 3 immigration officers, mukhang may mga anumalyang pinag gagawa. Hmmmmm.

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