Clarion hotel Wakefield mass / Stolen money, dirty rooms

1 595 north ave, Wakefield Massachusetts, United States Review updated:
Contact information:
Phone: 781-245-6100

I stayed there off and on for 3 weeks, they asked me for a cash deposit halfway through my stay of $150 for incidentals. A employee named Lenny put it in an envelop and wrote my name and room number on it. The deposit vanished, the desk manager Robyn who is a leftover from the old dirty Lord Wakefield Motel. She told me Lenny kept the money and without a receipt I don't get anything. I also deserve $300 refund since my room was never cleaned, Robyn told me they only do housekeeping on request. Neither policy for deposits or housekeeping is not posted anywhere. I was robbed by these rotten people. The employees hang outside the front entrance smoking cigarettes all day and night making the hotel look like a bigger dump. I also showed the manager a video I took of roaches in my bathroom which they did nothing about. And the CEO Steve Joyce has the balls to go on Undercover Boss and act like a nice guy? He sells his franchises to any ### with money. I have called everyone at the hotel, and home office and Steve Joyce's office, nobody cares

Apr 10, 2014
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  • Th
      1st of May, 2014

    I've heard a lot of bad stuff about this place. When the church gets a homeless person a room here they will ask for deposits and never give them back. If the homeless guest staying there tries to walk in to the bar or in the morning tries getting breakfast they tell them "oh breakfast is over or the bar is closed" and they go through guests rooms when they're gone for the day.

    0 Votes
  • Th
      4th of May, 2014

    The bottom line here is I was robbed by this hotel. The Lord Wakefield Motel is trying to hide under a new name the Clarion Hotel. The same people work there and it's the same bad food. The owners daughter walks around in half naked and screws her hillbilly boyfriend all over the hotel. They robbed me and I will keep posting until I get my money back and the people responsible get fired

    0 Votes

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