The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Chicken Express / customer service

1 4451 S Collins, Arlington, TX, United States Review updated:

I went to this location thru the drive thru the have a black guy work the drive thru every time I go the first time he double charged my card. I went back thru the drive thru and he told me don't worry about and gave me cash I found that to be very suspicious. The second time I went I orders a 4 SPICY tender dinner with mash NO gravy corn nuggets and a pepper I got a 3 piece REGULAR tender mash WITH gravy no pepper and corn nuggets I called this location within 30 minutes of leaving I revived no answer I called at least 7 times accoriding to my sprint phone bill that day I received no answer I called that morning I received no answer I then called later on today and asked to speak with a manager a gentleman with poor English anwsered I askwas d was he the manager he cut me off and said " what do u need" I said what is your name he stated Joushua he said he was the store manager there was no other manger above him I felt as if he was lien due to me knowing one of the managers named Trista In the middle of me telling him what happen he cut me and said " just bring your receipt and we will see what we can do" I told him I felt as if he was rushing me he stated they were really busy" this customer service was as completely terrible and he kept rushing me off the phone so I Stated I will be calling cooperate he said ok and disconnected

Me
Jan 20, 2019
Sort by: UpDate | Rating

Comments

  • Be
      22nd of Jan, 2019
    0 Votes

    Before you go around judging anyone for their English work on your own. Your review is full of spelling and grammar errors. Maybe their English is okay but they could not understand you due to your own poor English?

  • Mr
      22nd of Jan, 2019
    0 Votes

    How did a five year old get their own credit card?

    Seriously, a five year old wrote this.

Post your comment