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Cancun Cosmetic Dentistry or Cancun Top Dental / beware

1 Mexico Review updated:

I would like to warn everyone about Cancun Cosmetic Dentistry/ Cancun Top Dental/ Dental Maya- and they have/had one other name, but I have forgotten.
The theory of dental tourism- having dental work done outside the USA is excellent. And Cancun is a wonderful location. However, Cancun Cosmetic dentistry is perhaps the worst clinic you can visit. I would like to briefly outline my concerns and experience.
1) Cancun Cosmetic Dentistry is a money making center first, and a dental clinic second.
2) The owner, Dr German, is not a specialist, he is a general dentist. He and his sister are business people- they spend a tremendous amount of money on advertising, marketing and professional sales force. They spend around 30, 000 usd per month to get business- maybe more. All of the 'positive' press is bought and paid for. All of the websites they advertise on are bought and paid for- we are talking major money.
3) All of the work is performed by young dentists right out of school. It is easy for the owners to recruit young dentist because everyone in Mexico wants to live in Cancun. The owners pay these young doctors very little. And all of the young dentist are paid by commission. because these dentist are young and want money (who does not) they perform unnessacary procedures so as just to get paid. Also, because they are young and inexperienced, these dentists make a lot of mistakes.
4) In another attempt to maximize profits, the clinic purchases the cheapest dental materials available. and the clinic uses the cheapest dental lab (the people who make crowns, veneers, etc). The consequences of this is that the crowns/veneers will not last that long. let me explain why- if the crown/veneer does not fit perfectly, mostiture and bacteria will get in between the crown/veneer and the file downed tooth. Then, with time, the underlying bone will rot away. also, if the crown/veneers are not fitted properly, over time the crown/veneer will just pop off, especially if the crown/veneer is seated too high or not vertically correct. The continued force of the crowns/veneers coming together over and over again will not only break the crown/veneer, but will compromise the shaved down tooth- which mean, not only will your crown/veneer be worthless, but the underlying tooth will be destroyed, leading you with nothing!
5) These people change names like I change girlfriends. Dental Maya, Cancun Cosmetic Dentistry, Cancun Top Dental, and at least one other name, I think 2. They change names when the complaints pile up, and maybe for other reasons.
6) The refund policy is flawed. If you are lucky enough to get a refund, it will not be 100%- maybe 75%- and the lady owner, I forget her name, will make you sign a non-disclosure promising not to post anything on line- and they will sue you in the usa if you break the non-disclosure!
If you need serious dental work, Cancun is a great location. And if you come to Cancun, you should get consultations from 3-4 clinics. I would recommend Dentiras, Dentcare, Hospident or Dentistar; If you are going to have a lot of work done. All of these clinics are owned by the surgeon who does the procedures. All of these clinics are more concerned about a quality outcome than over money. Since these surgeons are so good, they have a steady amount of business, so they do not advertise as aggressively as Cancun cosmetic- they do not need to. I know for a fact that when Dr German needs dental work done, he goes to one of the clinics I have listed.
I work for none of these people. I met with all of these clinics. I know what I am taking about. Feel free to email me any questions.
[email protected]

May 17, 2013
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  • De
      2nd of Sep, 2013
    +1 Votes

    To the ding dong advertising agent. The word certified should not be used when you refer to general dentistry memberships because it implies he is in someway endorsed and he is absolutely not and never will be. If you lived in the States you would go to jail too for all the false and misleading advertising your involved in. You want to make it look like your connected to America and just as good as... but you sure the hell are not. Your clinic cant even abide by simple codes of ethics in dentistry or in advertising. Your only doing that to fool those people and make more dirty money. Guess your happy to be living in Mexico where your not regulated.
    LOL.. I thought my life sucked but at least I don't have to lie everyday to make money.

  • De
      2nd of Sep, 2013
    +1 Votes

    Look at Pete Macmullins YouTube video about this place and checkout "cancun cosmetic dentist complaints about veneers/crowns". The corrective surgery photos posted on that site will send you through the roof. WTF is this man doing to people. I read he has been practicing dentistry for 22 years and is a highly skilled cosmetic dentistry specialist...are you sure about that? This dentist would be in jail if he practiced in America. All you people waiting to be refunded will never get any money back. There is no way in hell that butcher has that amount money to give you. Just from what I am reading it looks like well over 300, 000 dollars in repair work alone and that doesn't include your trip costs and the money you were robbed of.

    Stay home and get it done right or at least check these places out before you jet off. The marketing for this place is a joke and done by an amateur ding dong. I am ashamed he is a member of the ADA he cheapens our dental organization and is pimping the ada logo out to trick you people. He is only a general member with no intention of abiding by the codes of ethics. If he did he wouldn't be getting such a bad reputation as the "worst dentist in cancun". No doubt he deserves it.

  • Si
      25th of Aug, 2013
    +1 Votes

    Thank you for providing this information. As an ex patient that received extremely careless dental work by Dr. German Arzate in his clinic Cancun Top Dental aka Dental Maya aka Cancun Cosmetic Dentistry, I am very pleased with the in-depth description of that place. I experienced most of what you have described when my dental trip was ruined by this unethical group of people including Dr.Arzate. Myself and many others never received compensation even though they are aware of the damage they caused to our teeth.
    People should read the original top post carefully it was written for our benefit and for future dental tourists to keep safe.Dr. Arzate is one of the most deviant people I have ever come across and his marketing manager Camila Arzate Garza is beyond reproach. I am so very pleased that some one has taken upon themselves to help future dental tourists. I do not recommend any one to go to Dr.German Arzate. You may find first hand how real all our complaints are. My wish is that you never do because it would cost you more than you could ever imagine
    Safe travel's and be wise.

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