Big O Tires reviews & complaints 1
View all 111 complaintsBig O Tires - didnt honor warranty
i purchased 4 new tires and a spare, an alignment new shocks and struts a tune up the works... i spent over 3000.00 dollars... and two days... only to find that 3 months later and only 10, 000 miles my tires were wore down to the wire i traveled 4 hours back to the location to get my tires replaced on there so called warranty... i had to wait 3 hours while they called the business owner to get me help ... heres what happened... the only way for them to do anything was if i bought 4 new tires and sent my old ones in to be evaluated by an authorized tire person... so who are the people who work at the shop? i guess not authorized tire people. i had every paper and every rotation documented and told that the wear on the tire was not anything to do with alignment or suspension. i was heated and laughed when they told me to buy 4 more tires... and not to mention the spare they gave me was defective... big o tires sent me out of there to drive 250 miles home on tires that were unsafe and told me i should go to the quick fit tire to get used tires so i make it home safe... ha ha ha how is that for funny... and told me to call customer service and file a claim. i am so dissapointed that i ever thought this company would honor the warranty after i spent so much money
Latest Big O Tires Reviews
Radiator repair Rip off/invoice #006273-169520 Hillview, ky Big O Tire Erroneously charged "diagnostic fee" which I did not approve Brake and rotor replacementElevating the Voice of the Consumer
At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.
We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.
We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.
ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.
Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.
Not all Big O tires are that way. Mel the manager at Bigo in Fulton Mo His customers love him he goes the extra mile to help everyone. People drive from other cities to come to his store when they have Bigo tires in the same town where they came from.