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Big Bazar - Bangalore / Purchased product not delivered

1 India Review updated:

Purchased product not delivered even after 15 days after purchase and even after 1 week of promised delivery date.

I continue to have a desolating experience from Big bazar. I purchased a Slider Bed from Big bazar at Old Madras road, Bangalore, 3 weeks ago. I have paid the full amount at the time of purchase and I am promised the delivery with in 10 days. But it was not delivered at all even after 15 days and no one from the Company either inform about the delay or even bother to respond properly to my enquirers about the status of the delivery. Even the so-called customer service managers did not respond. With great difficulty I was able to catch them but they too made false promises on delivery date that 'i apologize for the delay, i will make sure it will be done today..' kind of stuff. I strongly suggest any potential buyer to avoid Big bazar for buying any big stuff like this. Probably it is only just enough for small time stuff like daily groceries.

Ra

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  • Sc
      2nd of Dec, 2010
    0 Votes

    just applied a washing machine, on big bazar loan, lets see when they deliver it. viewing all these stories i fear

  • De
      6th of Feb, 2010
    +1 Votes

    I too agree with these remarks. I had purchased a wrought iron Bed from Ahmedabad (S G highway) store on 31 Jan 2010, and was promised the delivery within 4 days, but till date there is no response from the store, customer care and manager (furniture section). God knows when and of what quality the delivery will be done. Pls dont buy costly stuff from Big Bazaar. They are mean, selfish and unprofessional fellows.

    Shame on Future Group !!!

  • Su
      12th of Oct, 2009
    0 Votes

    Hi all,

    i bought several furniture from big bazaar in July. And I have resolved never to step into the furniture department again. We ordered a bed, study table, and office chair and they promised to deliver these within 7 days. We needed the bed especially for my parents who were coming down on vacation. They finally delayed delivery by over 10 days. I was constantly calling them up and Mr. Anil would keep making false promises about how he will be oh-so-efficient this time round. And then the furniture just would not arrive. I had even taken off a day from office just to be there on the expected delivery date. Finally Mr. ANil was reluctant to even respond properly to my requests. He would give excuses like he was at the hospital or somehting. On going over to the furniture dept of BB, i found that they had misplaced my bills. So everytime i called their idiotic customer service dept, they would go through the same routine of being bewildered and quoting some other name to me when I quoted my bill number.

    Finally, when the furniture came, it was of quite poor quality. The wrought iron bed has already started to come apart but I don't have the heart to go through the gruelling task of contacting one of those jerks from the furniture dept.

    I don't think i'll ever make the mistake of buying anything big from big bazaar again. It's fine for small time items like daily groceries, as someone said here. Potential buyers should avoid this place like the plague.

  • Ma
      29th of Sep, 2008
    0 Votes

    Hi all the painful lot of bigbazaar,

    Mr. Kishore the MD of Bigbazaar is a total baniya type of person. Big promises with no fulfilment. I had not one or two but couple of experiences at the Hosur Road Bigbazaar.

    I was a regular pruchaser from Bigbazaar coz my wife likes shoping at BB. Buying good at lower rates is like buying a footpath item.

    They have attractive offers but quality is worst. Please be aware while shopping at big bazaar next time especially when they have offers and crowd.

    A small instence is once the daily news paper read 7.5 MP camera @ Rs. 3500/- and when I went to BB a big banner was hung with similar information. and when I went to inside to buy the sales man offers me a small camera (Local China Made) with 3.5 megapixel. so imagine the time waseted, fuel wasted.

    Never trust these big timers with low mentality.

    Hope I helps people getting carried away with great offers.

  • Do
      2nd of Sep, 2008
    0 Votes

    Similarly I bought stuff for about 319 rupees but the cashier swiped out 619 rupees for my card and kept pushing me to sign the voucher. After I checked the products understood that he billed me extra with out any reason...

    However he said I'll pay you by cash for the deducted amount... So, Please make sure every thing is properly checked before getting stuff out of BIG CHOR BAZAR...although I hate to say this...

  • Th
      9th of Jul, 2008
    0 Votes

    I have purchased a sandiego sofa set from Big bazzar, old madras road. they promised me that they will deliver before 6th July. and whenever i call they use to tell me material will be delivered by the day at 9.30pm. All are false promises. I dont know will i get my material or money?

  • An
      5th of Jun, 2008
    0 Votes

    Hi,
    I have purchased TV and Computer table from Furniture Bazar of BigBazar, near ITPL. But, even after 15 days only TV table is installed. Computer table was having missing parts. after repeated requests, Mr. Anil Kumar was reluctant to send any fitter to my house or to deliver the furniture in time.
    How long we have to face these kinds of problmes?
    LOOSING FAITH IN BIGBAZAR IN BIG WAY.

  • La
      29th of May, 2008
    0 Votes

    This is regarding WHITEFILED BIG BAZAR Bangalore. I ordered some furniture from BIG BAZAR but first i didn't get the delivery on time (after two days) & when they delivered it was defected so i again called these guys & they told they will change but till now i am waiting.

    They are just harassing the people.

  • Bi
      13th of Apr, 2008
    0 Votes

    Hi,
    I have had similar experience about purchasing from Big Bazaar, Jayanagar. I bought a complete bedroom set, the delivery was very late almost 30days and the furniture was all scraped and damaged. Even if the furniture was delivered well packed, due to handling and shifting the furniture was scraped at many places. Repeated complaints and store visit did not solve anything- only false promises that the furniture will be replaced - but nothing happened. Now I have given up and living with the damaged scraped off furniture...

  • Pr
      15th of Mar, 2008
    0 Votes

    sir/mam,

    We are one of the customer of BIG BAZAR. we had taken furniture 5th nov 2007. financing from FUTURE MONEY BELGAUM. We made the money Rs. 12334=00 by cash. the EMI amount comes us. Rs. 2915=00. we had given total eight cheques in the name of M/s. FUTURE MONEY GROUPS. The cheque no. s are like ....065381 to 065388.

    But problem is in your company, peoples they lost all documents along with eight cheques. but we are not providing, once again all documents. As per our advocate suggest.

    plz give for an suggestion.

    /// WE FELT VERY BAD SERVICE ABOUT FUTURE MONEY GROUPS AS WELL AS BIG BAZAR//

    Mrs. Prathibha chandra Naik.
    Belgaum-5.
    +9109980607777.
    +9109880917343.

  • Sa
      8th of Feb, 2008
    0 Votes

    This is not the way the business dealers attitude towards the customers. So make sure not to make such a carelessness.

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