I was pondering whether I should Cancel or just leave my company event earlier to go for my BTT test which i had booked, however i saw a TRYSELL button and clicked it. The next thing I knew, my booking was cancelled with no refund. I called their operator only to find out that once I have clicked the button, it automatically cancels the test and it can't be sold. No refunds are given either.
Several of my friends have encountered various problems with their website too. I am extremely disappointed in thier services and it is by far the lousiest among the driving centers.
I'm writing in with hopes that they could improve on it and stop eating the people's money.
The complaint has been investigated and resolved to the customer’s satisfaction.