Arapahoe Kia reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Arapahoe Kia
Welcome to our customer reviews and complaints page for Arapahoe Kia. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Arapahoe Kia.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Arapahoe Kia's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Arapahoe Kia, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Arapahoe Kia. Your feedback is an important part of our community and will help others make informed decisions.
Used car purchase without key
Wrong key issues with vehicle. When I received my 2022 Kia Soul vin KNDJ23AU6N7167365. I was told there were 2 keys for the vehicle. I discovered after the purchase, that one key was not for my vehicle. Morgan, customer service representative promised me a replacement key as did the salesman. It has been 4 months and I do not have my key. Morgan told me...
Read full review of Arapahoe Kiacar service warranty and maintenance contract
They sold me a $4500 service plan under the guide that it was "included" with my vehicle purchase. They glossed over the charge amount and pointed to the fact that it would only add $10 to my monthly payment. I canceled the next day and was told that I would receive a full refund to my loan within 3 weeks. After many months of follow-up and being told to wait patiently, I found out from the warranty company that the finance manager at Arapaho Kia had entered the wrong VIN on the cancellation form and had not responded the request to correct it. This was the second issue with my paperwork. The first was that my address had been transposed and I was unable to get plates until fixed. I immediately went to the dealership to have the warranty paperwork corrected. I finally got the refund on my loan but it is almost $1000 short. The warranty company confirmed they cancelled and gave a full refund, but they can't tell me the amount. The Kia complaint department says I must work with the dealership, who can't even be bothered to return my phone calls over the last 6 months. I've never experienced such poor or shady customer service in my life. Do not shop here!
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