Aquamarina/ilovemymarina.com/Hidden Harbour / Service dep't/maintenance plans
This marina company offers monthly maintenance plans to their customers. Gold, Silver and platinum. You pay good money for the service department to care for and maintain your boat. They are supposed to wash it and check it out monthly, whether you use the boat or not.
THIS IS A RIP-OFF. THEY DO NOT PROVIDE THE SERVICE YOU ARE PAYING FOR. THEY DO ABSOLUTELY NOTHING THAT YOU ARE PAYING FOR.
The service department at this marina is unresponsive and arrogant. They told me if I wasn't happy, to take my boat somewhere else.
I have already paid them close to $2, 000 for service that was not provided. I have taken my boat to two other reputable service providers, and they have confirmed to me that NOTHING has been done on this boat that I have been paying for.
The management of this marina is totally unresponsive and ineffective. They claim that the service department is run by a third party, not by them.
Warning : Do not sign up for any of these so-called maintenance plans that are offered. You may as well just flush your money down the toilet.