American Surplus Inc / Service
We ordered some warehouse equipment. They intentionally sent us a different model than we ordered. This model required a significant amount of additional labor and parts to install. We contacted them and said we wanted to return the product and get a refund. They said no. We could ship it back, pay a 20% "restocking fee", and use the remaining money to buy additional products. We said no since they intentionally sent us the wrong product. They will not take back the product or send us what we originally ordered. This company is completely unprofessional. We will need to settle the matter with litigation. The president Bill DiMaio is dishonest. Do not buy from this company.