Allanza at the Lakes / Dishonest business
This apartment management company tells lies to everyone. When I signed my lease agreement I was told I would spend about $40 in utilities which paid water, sewer, and trash. In reality it is close to $70. When they make an error the attempt to charge you $10 through the utility management company and $60 through the apartment management company. I complained about my water heater leaking and the toilets not flushing correctly. No action was taken. However, my water heater leaked and flooded my apartment. It ruined my furniture. I was told to live in the damp situation until Monday. Someone eventually came over, however told me they needed to fix a valve. That has not been done to this day. I have called numerous times to get resolution for the furiture being damaged. My neighbors apartment flooded due to the toilets backing up. Apparently the tree's roots outside pushed the pipes. They put dryers in the apartment to dry the carpet out. Then told him to go back and continue living. They did not clean the carpets. He has 2, 1 year old babies that would crawl on the carpet. My car has been hit in the parking lot. My parking spot has been blocked by maintenance carts numerous times. I have NEVER received a call back. Please do not rent from this company. It is a nightmare.