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I ordered this product on line as a free trial. I only paid shipping and handling. Nowhere on the web site did it say anything about being put on a mailing list or a cancelation date. My account was charged $79.95 because I did not cancel within 14 days. When the product came it the papers that came with it made no mention of a mailing or cancelation. To everyone out there read everything before you purchase anything on the net. I called the company to find out that their cancellation information is on the terms and agreement sheet, where the print is so small that noone could see it not to mention read it. Just be fore warned. D. Rominger
The complaint has been investigated and resolved to the customer’s satisfaction.
I put an order through on two different credit cards online and it declined them for this product but not for the acai fit. When I called the number that it told me to call for reaching the notice in error they told me that I couldn't get the free trial over the phone. They said that for security reasons you can only get it online for free. Then they told me that I would need to give my my credit card information verbally over the phone in order to receive their next best offer which would be a $35 but I would also have to send that one back or else be charged $80 after 14 days. Does this seem like a scam to anyone else? Oh, and Gladys and Takisha don't have managers and aren't quite sure who their boss is. hmmmm
I always read the terms and agreements before buying anything like this online and it blatently tells you to call an 866 number between 8am and 8pm est and you can cancel and you send the bottle back (empty or not) and they will cancel your membership. Don't blame the company because you dont know how to read!
What a rip off...suckering consumers like that...I guess I'll hit up GNC for a cheaper price...80 bucks wasted, damn that fine print!
Your hidden $79 prgrm sucks! You are cheating the consumer...