The complaint has been investigated and
resolved to the customer's satisfactionResolved Clothing in Nepal Pvt. Ltd. — non delivery of order.
resolved to the customer's satisfaction
Order placed on 23/02/2017
Order number 297
Invoice Number CIN/2017/01/106
Payment made on 27/02/2017.
After several emails all of which received no reply except one on 23/03/2017 when they said they were processing the order I have still not received either the goods or a refund.
I wish to receive a full refund.
Some of their communications are also from the same people at
Garments in Nepal Pvt. Ltd. using a website address of www.garmentsinnepal.com and operating from the same address and using the same telephone numbers.
When I queried this I was informed that one company manufactured goods to order demanding minimum orders of individual items whilst the other supplied small numbers of items from stock.
The goods were delivered and are of good quality. The best method of communication appears to be their FaceBook page, they do respond to this quite quickly.