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CB Online Scams Review of Celebrity White Teeth and Smile White Pro
Celebrity White Teeth and Smile White Pro

Celebrity White Teeth and Smile White Pro review: SCAM 49

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Author of the review
4:50 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

I signed up for free trial offers from "Smile White Pro" and "Celebrity White Teeth" and looked up on the internet to see if anyone had achieved the white smile the mom from such n such town had supposedly achieved.
Realizing later this was just a scam to secretly sign you up for a membership that does nothing, I called the customer service number [protected] for Smile White Pro and canceled my account before any charges were applied.

I then looked everywhere for the Celebrity White Teeth customer service number but they don't have any contact info anywhere on their website like Smile White Pro. It was on this site I saw a similar complaint with the phone number of [protected] for Celebrity White Teeth that she saw on her bank statement account. I called this number and talked to Jenny and sure enough they had an account in my name and after 3-5 business days from purchase, my account was going to be charged $49.00 and from what I understood a total of $600.00 would be charged for that year. Then just to be on the safe side I canceled my Debit card. What a big pain to have to deal with this, but fortunately I didn't lose any money thanks to this website.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

49 comments
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Dwntourth
Boca Raton, US
Feb 27, 2010 12:19 pm EST

All of the complaints i have read are not just fabricated stories, but true. I too, fell for this advertising and the two week trial. Hogwash, there is no such thing. This company is fraudulent and the clear definition of a scam. I am embarrassed I was lured into this scheme. My bank has notified me the charges come up on alert. I am blatantly lied to by representatives of CELEBRITY WHITE who claim my account is cancelled and it is not. I provide cancellation numbers, date and time of calls and CW representatives deny the call took place even though it is on my wireless bill with the Celebrity White telephone number, date and duration. I could go on about the corruption of this company and lack of honesty and integrity, but I have made my point.

I beg anyone and everyone to NOT USE this company. They are criminals and need to be found, prosecuted and incarcerated. They are corrupt and nothing but white collar thiefs.

Dwntourth

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Suzanne2010
Atlanta, US
Feb 26, 2010 4:34 pm EST

I got a refund. I suggest that if you are having difficulty with the call center people in getting a refund, just complain to the FTC and Better Business Bureau. That worked for me.

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Riddle143
6500 Ulmerton Rd, US
Feb 26, 2010 1:08 pm EST

I fell for this trap Celeb White Teeth -

Have you teeth shine like the stars.

Try all you have to pay is for shipping.

They sent me a package tried it. SUCKED..

Then they sent me another.

I did not order it.

So I sent it back and called Celeb White Teeth [protected], they said that I had 15 days to cancel the order and I did not so you now have a membership and that's what the 149.00 is for. PISSED i told them I returned the product and never opened the package. So what is my membership for. They said if you returned it there is nothing we can do thats your fault so now I have nothing but a headache, Canceled Bank Account and a Pending Unauthorized charge.

New we site will be on how to get your money back cause if your reading this you got scamed to.

I just got scammed first.

http://www.celebwhiteteethscam.com NEW WEBSITE ON HOW TO GET YOUR MONEY BACK.

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feelingfoolishintn
Antioch , US
Feb 26, 2010 11:39 am EST

ACTUALLY, REMEMBERED I GOT THE PHONE NUMBER FROM MY BANK, BECAUSE ALL THE OTHERS I'D FOUND ONLINE DIDN'T WORK, EXCEPT FOR ONE AND I HAD TO LEAVE A MESSAGE.

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feelingfoolishintn
Antioch , US
Feb 26, 2010 11:35 am EST

I ordered the free sample with the "no risk free 2 week trial period" on the 8th of February. I never heard anything from them for 8 days and there was no phone number to call to check on my order. Finally, on the 16th, my card was charged the authorized $.99 and I waited to receive my sample. I didn't receive it until Tuesday the 23rd. (I don't know if it came Monday or Tuesday as I didn't check the mail on Monday.) There was NO phone number anywhere on the papers that came with it, nor on the box; not even a mailing address. I was going to cancel the next morning, but didn't even have a chance to.
I have signed up for account alerts with my bank and Wednesday morning 2/24/2010, I got an email alert from my bank for an overseas charge to my debit card in the amount of $149.94. WHAT HAPPENED TO THE 2 WEEK TRIAL PERIOD? It seems they hold the order until the two weeks is up and ensure that you can't call within the two week period after having tried the product! I googled the company and up popped all kinds of complains like this. I feel so stupid! I found a customer service number on one of the sites and called. They were horrible! They just kept saying I got my free trial period and that it started on the 8th. Total false advertising. When I asked the woman where they were located and complained that an address was not available, she said Miami, Florida. I told her that was not true because their charge had come through my bank as an international electronic charge. She denied it. I asked for the address in Florida and she said she was not allowed to give it out. Finally after 2 days of phone calls and emails, a supervisor admitted that the company was based out of Cypress, but also refused to give the address.
I had to send a "refund request" by email and call a separate phone number. They refused to refund my money saying it was in the terms and conditions on the website. I told them I was not interested in any membership and since I'd already cancelleed everything, I demanded my money back. They refused. They refused. They refused. It's a scam. I called the bank to dispute the charge and cancelled my card. Lesson learned. RESEARCH THE COMPANY FIRST. THEN BUY. I Can't believe I was so stupid.

DO NOT FALL FOR THEIR TRICKS! CELEBRITY WHITE IS A SCAM! IT HAS NOTHING TO DO WITH A YOUNG AMERICAN HOUSEWIFE BUT OVERSEAS SCAM ARTISTS IN CYPRESS.

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Teeth-still-not-white
Hatboro, US
Feb 25, 2010 12:15 pm EST

My complaint with the Celeb White Teeth is that you can't find a telephone number or a e-mail address that works! The descriptions that they use when they take money from your account are not usable or understandable ... CKCD AUTH 02/23 NXT* CELEBWHIT, CKCD DEBIT 02/13 2CO.COM*SM ILEPRO [protected] OH, CKCD DEBIT 01/26 AVA*TEETHC ELEBCS.C [protected] FL and I finally found out a number to use by searhing this scam site. I haven't changed my bank card yet, let's hope the cancellation works... regardless I am still reporting them to the better business bureau.

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kmedia
Miami Beach, US
Feb 08, 2010 10:54 am EST

Hello,

I work for Celeb White Teeth. I'm sorry that you are unsatisfied with our product. Please feel free to contact our customer support center by email or our toll free number at support@celebswhiteteeth.com/ [protected], Monday – Friday 9:00AM - 9:00 PM EST and Saturday 9:00AM – 5:00PM EST. We suggest email for a faster response. We will be happy to answer any questions or solve any issue that you may have.

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woods Of Wisdom
Providence, US
Feb 01, 2010 1:12 pm EST

I went to the better business bureau and started a complaint. I put in this info for the company.

Celebrity White Teeth
20100 S. Vermont Avenue
Torrance, CA 90502

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BeccaBell
Lincoln, US
Jan 30, 2010 6:19 pm EST

I also signed up for the free trial of Celebrity White Teeth. It says you only have to pay $1.99 for shipping and handling. What they dont tell you is that they are going to charge you $150.00 plus $12.99 every month. If you dont cancel within 14 days of when you ORDERED ON LINE, NOT 14 DAYS WITHIN RECIEVING IT, they will charge your account. Then they have the weirdest customer service number and it says to leave a message. This is the only number that worked for me [protected] and if it hadnt been posted on this site I wouldve never gotten this cleared up. I had to Email threats about fraud before they got back to me. Dont call the [protected] number(this is the only number on their site) because they say they dont work for celebrity white teeth. Also if you have any more trouble E-mail productsupport@123.com and leave your name and zip code and ask to cancel your account Hope this helps.

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