It's a huge scam. I completed the course and checked all requirements for my computer. When it came time to take my test, the program would not launch. I continue to get the run around from customer service agents via email. The course material itself is poorly written. A lot of the material is redundant. I have taken the course with another group previously and it was a lot more comprehensive and much less ambiguous. To avoid technical issues, I went to a test site to get approval for in-person proctoring. The proctor wouldn't give me his full name and just gave me an 877 number to call. I called and asked to have my exam scheduled at the testing facility. He gave me a test date. Come to find out, it was not for the test center but on-line. It's ridiculous.
Country of complaint: United States
Website: test-takers.psiexams.com
Claimed loss: TBD
Desired outcome: I want to take my test at a testing site without interference.
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