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I requested the Carebox.uk to prepare CQC policies for my clinic, I was given maximum of 10 days to complete. They ask for 50% deposit before they start the work which I paid. This was a big mistake, it has been over 6 weeks and still there is nothing from. They do not respond to the phone calls, it appears as though this is not a genuine company, I believe they take deposit from customers but have no intention of doing any work. Their terms are they do not refund deposit, but if they are not preparing the work that you have paid the deposit for how can they not refund the deposit. CAREBOX.UK is not recommended, take your custom elsewhere please, save yourself time and stress.
Country of complaint: United Kingdom
Desired outcome: Carebox.uk is scam company, they need to be investigated
I also used Care box, i paid them the deposit and was made to believe that they are helping me with my application i paid almost 1300£. They can not be contacted after you have finished with them. The documents provided were basic to make matters worse they used the wrong email on my application.
I would not suggest you use them.