Cambay Holidays — Fraud
Neesa Leisure / Cambay Holidays is a fraud company
we had paid sum of Rs.15768 (Application Sl No:002669 ) towards one year trial membership on 24/07/09 in which we were also promised membership of Stellar Gymkhana, Greater Noida.Ms Dibya Rana Sales Manager and Bhawna at Cambay Noida office in Sab Mall who sold us this membership
Since Cambay has no such tie up with Stellar Gymkhana, we feel cheated and duped. We want to get the refund the above amount paid by us. In this regard we visited Sab mall Noida on 15/11/09 and handed over the refund / cancellation request to Mr.Inder Arora, venue incharge.
On 26/11 we spoke to Siddharth in their Gurgaon office who directed us to Shibu George after finding no solution to our complaint after 2 weeks. We spoke to Shibu George on 10th Dec and 16th Dec and he seemed to be in Gandhinagar all the time. We have been in constant touch with Mr.Inder Arora on 15/11/09 26/11/09 10/12/09 & on 16/12/09 we presented a written letter for refund. He verbally agreed that we have been duped. Finally on 21st Jan we met Ms Priti Pant (customer care incharge)
After much discussion and wait she sent a written mail on 13th Feb stating that they have agreed for refund which will be given in a week. However on 24th she gave a missed call and on contact stated that the Cambay staff had misplaced our correspondence for refund and wanted us to resend the same. We believe this is a time delay tactic to mislead.
Apart from having our hard earned money blocked, our interaction with Cambay has caused us a lot of frustration and wasted a lot of our time as we have been chasing different shades of personalities at Cambay Holidays !
In case other harried customers have complaints against Cambay, please contact us within a week.