Urban Planet

Hello,
I went in a mall at Rideau Centre in Ottawa, ON specifically at Sirens yesterday to buy a pant and a top but at the cashier I had some technical issues with my phone while paying . But the cashier who seemed to be like the manager was not professional at all, it is like she was rushing me to pay and leave, no empathy or whatsoever her non verbal said it all. And today, i returned to exchange and get my size, same cashier, and she did the same after looking at me . She is really not professional and makes me hate the whole store .