My daughter had anesthesia administered due to a surgery back in March of 2022. The biller submitted a claim to my insurance provider with the wrong billing code. As such, the claim was not approved. I contacted the biller in April and every 2 weeks thereafter until July to follow up on the resubmission as my insurance carrier repeatedly told me this would be paid as done before. To no avail. I cannot get an answer besides they will get back to me. Suddenly, I received a call from collection on October 10th.
I called them again stating it is not fair that they have not done their job, as they have not reprocessed the bill, but decided to ruin my daughter’s credit instead.
Max
