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Alibaba Scams Complaints

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Aliexpress / john’s online wholesale store

João Costa on Jun 14, 2018

AliexpressI've placed the order on January 18/2018.. according to tracking number the item arrived on March but I didn't got the item. It never got to my house. I've contacted the supplier and he asked me to wait a few more days. Package wasn't delivered. I've contacted him again and he proposed the...

Aliexpress / unethical behaviour

Neschastnyye Ast on Jun 13, 2018

AliexpressAliexpress advertised this armband as "genuine leather"...that appears to be a very liberal interpretation of the word genuine - have a look at what i found when i shortened the armband AliExpress #nodescriptioncanbetoofalseAliexpress #Alixpressstoobigtocare #Aliexpressfulldisclosure #nameandshamealiexpress .

ShanDong Kunda Steel Co., Ltd. / stainless steel welded pipe 201

anikatradingco on Jun 13, 2018

ShanDong Kunda Steel Co., Ltd.Dear sir We are anika trading co. We have contacted kunda steel co ltd by alibaba. We have final business deal after meet them in china. First they given us 1269 usd/ ton rate for cif mundra, india rate. We have made tt transfer 10000 usd to them. But they have changed rate after loading...

Ali Express / package not received and closed the order and shows delivered

Govind Joshi on Jun 7, 2018

I have booked order for smart watch in 1st week of may 2018 and it shows me will delivered by 23 May 2018 and latter it shows delivered successfully on 18-5-2018, have contact customer service and they asked for wait, I have conct with them again afet some day they asked me for wait...

Aliexpress / a dress that was ordered #90277152990204 shop1735475

Annette Baker on Jun 5, 2018

I ordered a dress from a Lonyanling shop on April 23/2018. On may 10th i recieve a message that the dress was lost sent to the wrong address. Needless to say i wasnt happy. The seller ask me to send my paypal account so they can refund me the money. For some reason or another i just could...

Aliexpress / refund not received

Tannaya on May 28, 2018

I received a wrong size product. Contacted AliExpress the same day. I provided all the evidence they needed. Followed the process I was told. Waited for the initial period patiently and was constantly in touch with them. I had a chat with them everyday for a month. I have only been...

Aliexpress / kitchen sink

Virginia55 on May 15, 2018

I ordered a Tangwu sink from a seller on Aliexpress. The sink had a huge double dent in it when I opened the box. I submitted a dispute, the seller offered a refund of $20 on a $400 sink. Aliexpress said they would give a full refund if I returned the sink at my expense otherwise a refund...

Aliexpress / product paid but no delivery, unable to open dispute, no response

Karen7176 on Apr 30, 2018

Why if there no result from complaining on this forum? I have complained on more than one occasion about AliExpress and their so called 'Buyers Protection' which is a SCAM. but no response. twice on their live chat, was promised it would be resolved, but months later still no response. so...

Guangzhou Asia Inflatables / mechanical pony horse toy for amusement park children game sample

l.romero on Apr 20, 2018

Horrible experiance with Asia Inflatables in Guangzhou China. Three months after paying the order and costs of shipment I asked when the delivery will be made. Answer: I should send more money! They are very good in communication and promises until they have your money, then they let you hang...

Yanwen / missing package

Dogan on Apr 17, 2018

I should get a package from China to Germany. The tracking number told me that it deliveries to third party, but I don't know who the third party is and I don't get any notification. My tracking number is YE115009030CN. I don't know which delivery service should give me the package and I...

Skynet Worldwide Express / delivery

Jenny Loo on Apr 10, 2018

Dear skynet Delivery man very unprofessional, on 10Arp2018 call me say I got one parcel too big if I wan need collect my self contact no 017-5381522 7pm.i just tell you need to send over my place. Next day I call skynet office asking about my parcel, person Incharge ATIRA say will...

Aliexpress / order can no find (disappeared) after payment is done

Subiantara on Mar 29, 2018

Dear Sir, On 16 of February 2018 I placed an order to aliexpress 3x tattu 14.8v 850mAh lipo battery 5x tattu 3.7v 220mAh lipo battery Mini buzzer from one supplier There are 2 store that carried this 2 type of battery. One of them is RC FPV Store, and I did not remember the other...

Venezia International / puffers & hoodies

DeMonte Jackson on Mar 18, 2018

Venezia InternationalIve now been waiting months for my gear which is 40 hoodies & 40 puffer Jackets, I paid $2, 000 Cash in November 2017 & this company refuse to ship my gear it is now March 2018, they've tried extorting me out of $700 for shipping & then took it down to $400, been threaten to take down my...

Aliexpress / order not received in namibia, shows as 'confirmed receipt' on website, so I cant submit dispute

Karen7176 on Mar 13, 2018

AliexpressI ordered a doll from AliExpress in December 2017, order no 88635275402923, tracking number RB431024780SG, and paid in full. I reviewed the tracking, as it had to go to Johannesburg in South Africa from where it is then sent to Namibia, where we stay and where the delivery address is. on...

Aliexpress / crooked seller (3c charger store)

ateliereaue on Mar 1, 2018

I'm gonna attach what I have already sent to AliExpress. I'm almost sure that no one in that company will care about this and I will probably get an automated respond. "Hi, I'm not sure this is the correct category but this seller is definitely doing some kind of fraud. Immediately after my...

Aliexpress / warranty issue

Rudi64 on Feb 27, 2018

Hi, I have purchase a bike light from FCFB223 Store. After a good week the light stops working and defect. I contacted the store and they said to wait until they back from holiday on 26 februari. I contacted then on 26 februari and now they refuse to replace the Broken bike light I had good...

Venezia International / puffer & hoodies

DeMonte Jackson on Feb 9, 2018

Venezia InternationalI paid $2, 000 for 40 puffer jackets & 40 hoodies, 3-4 months ago I still haven't received my gear I have proof that Venezia International has threatin me & black mailed me try to get me to pay more money, he told me if I don't take down complaint he will not ship my gear, but in the...

Skynet / bad

suvien on Feb 8, 2018

SkynetSo many days alr I cannot received my things, just now go to warehouse alor setar, my things inside lorry, but no today deliverd, my things come from china, 4th feb alr at alor setar until today I still cannot received... Pls tell alor setar quickly send the things. Always like tis not...

Aliexpress / looper pedal

Rossabb on Feb 7, 2018

Hello I am a pissedconsumer, I ordered something from Ali express and have not had a good experience.I am still waiting for a refund . I contacted Ali express and was told the payment was made, I checked with my bank and they have no record. i requested proof of payment and Ali expre...

Venezia International / puffers & hoodies

DeMonte Jackson on Jan 26, 2018

The most unprofessional manufacture I've ever dealt with, I have been waiting 3 months after I spent $2, 000 on 40 puffer jackets & 40 hoodies, I made a complaint in the past but was threating if I don't take the complaint down that I'll never receive my gear, they showed me one finished...