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Alibaba Scams Complaints

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ABX Express / item not received

Elise Chong on Dec 8, 2017
Bad service in ABX Ipoh. Seems like all the staff working there has no urgency in delivering customers' parcels. Tracking no. 99942068516 arrived Malaysia on 30 NOV 2017@15:00 and shipment arrived at ABX Ipoh on 5 DEC 2017 but till today not yet to receive the parcel. It is still pending...

AliExpress / customer service and corrupt sellers

LA Fool on Nov 30, 2017
Aliexpress is a scam website. They do nothing to vet sellers or police bad sellers. They only care about their commission on the sale. Out of my order for three items one is missing entirely . Another is defective and one works Hurray! The website won't accept a Dispute against the seller. The...

Alibaba Group Holding / wavlink wireless repeater.

Amy Corbacioglu on Oct 31, 2017
I order from Ali expresses wavlink wireless repeater. But first day I received not working. I texted almost over month maybe 10. 15 times. No refund no exchange. I can't believe that. They are rubbing you. Please I need help I don't know what I have to do . They keep telling me they will...

Shenzhen Topsafe Technology Co., Ltd / solar led solar road stud

sun tee on Oct 25, 2017
I buy a LED Solar road stud form shenzhen topsafe technology Co., ltd the seller ask me is product a waterproof ip68 outdoor and can support 20 tons. warranty 1 year echange free if not working I installed to a pontoon marina so not car go just 1 month installed I see water rains go inside...

Yangjiang Unitedpeople Plastics & Hardware, Ltd / creation of bbq tools

abednarz on Oct 20, 2017
Contact: Bill Chen/ Kim Guan Order No. 77965510690351 2016-08-28 I paid this supplier to create a 3 piece BBQ set. They were to complete the order by January 31, 2017. I paid them September 2016 $6000 USD. I was given a 'credit" by Alibaba Trade Assurance to use their protection...

AliExpress / received counterfeit goods and opened a dispute. the negotiation finished time has finished but aliexpress case management team did not step in!

Muge Ozboraoglu on Sep 13, 2017
AliExpressI opened a dispute for receiving counterfeit goods. I opened my first dispute on 18 August and the due date for this dispute was 25 August. It was 5th of September but Aliexpress Case Management Team never stepped in the dispute. The seller kept telling that the items that i received did...

Alibaba.Com.Cn / electric moped

spotty dog on Sep 9, 2017
Alibaba.Com.CnOrdered and purchased an electric moped scooter from alibaba.Com.Cn site.From a company called thunder bike ltd email:info@thunderebike.Cn .Thunder bike ltd agreed to send me one electric moped to london docks england.Shipped as a sample fob shipping terms. To be shipped 15-30 days after...

alibaba.com / fake products and attempts to extort more money from me

Matthew Ojoduma on Sep 5, 2017
alibaba.comRecently I ordered bedsheet sets from one of the gold sellers on Allibaba. They go by the name Nantong ITALINA Home Textiles Co., Ltd. Nantong Ette-leurr International Trading Co., Ltd E-mail: resha@sindoohome.com E-mail(2): resha1988@aliyun.com MSN: resha2010@live.cn Skype: resha198812...

alibaba.com / faulty manufacturing of sex dolls all have defects

crackles on Sep 4, 2017
Sex dolls purchased through this company are faulty with manufacturing defects, customer service is non existent so be warned that all products they represent are faulty and untrue to photographs supplied on products as they look nothing alike. Very bad buying experience currently stuck...

Alibaba Group Holding / scammers on site, problems with complaints being reviewed with accuracy or validity

Arvin Magusara, MPH on Aug 21, 2017
In the "offline" Complaint Case ID: 5521007 I filed on Alibaba directly but got an unsatisfactory response. I provide more than enough evidence to show that the supplier I worked with, Mr. Lin, fraudulently displays his Trade Assurance badge (a service provided by Alibaba to ensure...

Joint Machinery Co Ltd / wet blasters dustless blasters

Chris Knibbs on Aug 15, 2017
Purchased 29/7/17 CI NO JMDP170629A Jack Liu Good Morning We recently purchased two wet blasters from China, based on web site as well as being endorsed by Alibaba and Made in China.com Qingdao Joint Machinery Co. also known as Joint Shot Blast show units that are openly advertised a...

AliExpress / custom electric guitar

wizardlizard on Aug 12, 2017
AliExpressthe store is DK factory direct.. the seller is Qin Shuli the guitar was sent to me with damage & faults .. obviously made at the factory... they did not include additional parts that they OKe'd.. such as other bridge & other pickups. initially Qin Shuli gave me a false tracking number...

Aaron Ye Company Ltd. (Aliexpress) / mural.

Alex6715 on Jul 17, 2017
Do not buy anything from this company. I waited SIX MONTHS for my delivery. I ordered and paid for it on the 26th December 2016, and eventually received it at the end of June 2017. Through those six months I complained about the length of time I was waiting, they fobbed me of with all...

Aaron Ye Company Ltd. / mural.

Alex6715 on Jul 4, 2017
Just an update on this so called Company...Aaron Ye Company Ltd. After complaining to this Company after waiting from the 26th December 2016, Yes, last year...till 30th June 2017 this year, this company offered me a ...Cosmetic Bag...as a way of trying to stop me from complaining about...

Aaron Ye Company Ltd. / mural I ordered xmas 2016. order number 81189274418948.

Alex6715 on Jul 1, 2017
I ordered and paid for on the 26th Dec 2016 a Mural, I did not receive it until late June 2017. I have been treated Disgustingly by this company, who kept on saying it will be coming soon but never did till late June this Year. I have all the emails this company sent me and I am extremely...

AliExpress / http://s.aliexpress.com/FvMrqEjy

Clayton Bock on Jun 21, 2017
AliExpressI was sent fake pokemon cards, I waited two +weeks, when I got a refund after a couple days, the store owner sends me a message saying "[censor] you, [censor]. When speaking with costumer service she sent me a link to file a complaint But there is no way to complain about what happened to me, so...

AliExpress / cheating bogus

Ramana sammeta on Jun 20, 2017
I have ordered few products on aliexrpess and now i have waited for two months and still i havent received my products neither refund. Ali express wont respond and sellers are cheating me . No customer service number . No toll free number that works. Cheating.! Never trust aliexpresss. The...

Shenzhen Vast USB Electronic Co., Ltd / customized 8gb usb drives

Xinlu on May 31, 2017
Placed order with the following individual. Sent Western Union of USD$228.00 for sample order to the following thief who never sent order but received and stole money on 01 May 2017 (01 May 2018 at 4:13 p.m. Guangzhou time): XIE Songbing Shenzhen, Guangdong, PRC 51800 I have receipt and...

Foshan Baodali Hardware Products Co., Ltd / stainless steel

ElizabethNG on May 27, 2017
Foshan Baodali Hardware Products Co., LtdCompany name: Foshan baodali Hardware Products Co., LTD (称佛山宝达利金属制品有限公司) Director: 李公勋 Contact person: Yumi Xu or Baodali Ji Tel:86-0510-82020877 Skype:xu.yumi whatsApp:+8613584942550 Website: https://foshanbaodali.en.alibaba.com Above company is a fraud. I paid to buy 201 stainless steel and they sent...

Makers Lane Quebec Canada / delivery of motorcycle with deposit

ecarsworld on May 21, 2017
I have been trying to resolve this matter with Fred Hooks regarding the order made and received an invoice showing the deposit of 50% $1975 then another statement that insurance was needed of $375 all money was sent in good faith. The salesman has not been responding in a professional...
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