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This company like many in China think its acceptable to send send products made from fake materials. Do not do business with this company, they will happily take your money and then walk away when you realise that what they have sent you is not what you ordered. Alibaba will not help solve your issue. Do not do business with this company.
The complaint has been investigated and resolved to the customer’s satisfaction.
Alibaba is the worst internet business platform. They never help, even when you have completely right and supported documents. They say don't worry we will help you. But at the end they support their scam business members.
I believed that this platform will protect costumers rights, but that was a disappointment. I would like to know if there is a way to find help against these scams bags.