Menu
Login
Thought this was a sample, when I tried to contact them the contact their customer services did not work, there is no phone number or address that worked on the site.
Company Business Name: Dead Sea Beauty Kit/Collagenta
Country of complaint: United States
The complaint has been investigated and resolved to the customer’s satisfaction.
Collagenta
This is the only address I have ever had a response from, and there is no way they will pay back my £97 as "You should have read the small print at the bottom of the page, you have the product, and are using it"
Next email said "Thanks for getting in touch with us. Please allow me to explain our trial policy.
The risk-free trial of our Collagenta serum is 2 weeks long and is designed so you can sample our active collagen serum for only a small S&H charge. You will have 2 weeks to evaluate the power of our products. If at the end of your trial you're not satisfied, simply return the bottle to us and we will not charge you anything. If you are satisfied, and I am certain you will be, we will charge you a special discounted cost of Collagenta of only GBP 97.82. This luxurious serum sells for GBP 150+ at retail locations and malls, so this is an amazing 50% off.