I will not be doing business with this site again. I ordered two collector's maps for the US state quarters. There are many versions of this collector's map advertised by other companies but I specifically wanted the limited edition map (as seen on tv) that was pictured on the cyberbrands website as their business is to sell products that are 'as seen on tv'. What was sent to me were 2 totally different maps that I could've purchased elsewhere. I fell victim to their false advertising and the transaction was a waste of my time. I sent the maps back for a full refund. I think it was very dishonest of them to send me a product that was not as advertised. Also, I sent an email to their customer service regarding information about tracking my package and no one ever responded to me. False advertising and poor customer service. Beware of this company.
Company Business Name: / As Seen on TV
Country of complaint: United States
The complaint has been investigated and resolved to the customer’s satisfaction.
I ordered the exact same thing on December 15th and haven’t received anything yet. I emailed asking for a tracking number as their tracking system keeps telling me “unavailable yet.” Do you or anyone know how I can get a refund? Definitely NEVER ordering from this place again.