This online ielts is new application. There are deficiencies in the exam entrance portal.
Although I entered the system before the exam time.
It was asked to take my identification photo instead of passport photo. I took my identification photo. I connected the lesson. My teacher told me to take my passport photo and to send an email to instution.
But it wasnt written that I needed to take my passport photo. While I was taking it, the system closed. I paid a lot of money. And I couldn't take this exam. I sent them a lot of email. But their teams said to me that they wouldn't make a refund.
But I only wanted to take this exam again. But they never helped me.
Their phone is wrong on their website. I tried to call, it says you dialed wrong number. I suggest you not to prefer this instution.
Desired outcome: I want to take this exam. I want me to reschedule this exam again.
Dont prefer this instituon