Bolt’s earns a 2.0-star rating from 1 reviews, showing that the majority of riders are somewhat dissatisfied with transportation service.
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Mixed Experiences with Bolt
Having read through various reviews of Bolt, it's clear that the experiences with the service are quite mixed. While some customers have praised the promptness and comfort of the rides, others have expressed concerns about safety, pricing discrepancies, and poor customer service. It seems that Bolt offers a convenient mobility solution, but there are areas that need improvement to ensure a consistently positive experience for all users. If you decide to use Bolt, it may be wise to exercise caution and be aware of the potential issues highlighted by other customers.
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Pros
- Rapid ride-hailing service
- Competitive pricing model
- User-friendly mobile app
- Eco-friendly transport options
- Wide coverage in cities
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Cons
- Intense competition from Uber and Lyft
- Regulatory challenges in various markets
- Driver dissatisfaction and turnover rates
- Limited presence outside of Europe
Is Bolt legit?
Bolt earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Bolt.eu has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Bolt.eu has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
The Bolt website has a cookie consent banner indicating the use of cookies for data collection. Reviewing the privacy policy and terms of use is crucial to understanding how the data is used and ensuring compliance with regulations.
About Bolt
In addition to ride-hailing, Bolt also offers a food delivery service. This service connects customers with local restaurants, enabling them to order meals and have them delivered to their location. The platform is designed to provide users with a variety of dining options, from fast food to more upscale restaurants.
Another facet of Bolt's offerings is its micro-mobility solutions, which include electric scooters that are available for rent. These scooters are intended to provide a quick and eco-friendly mode of transportation for short distances within urban areas.
Bolt has also ventured into the car-sharing market, providing vehicles that can be rented for short periods. This service is aimed at those who may need a car occasionally but do not wish to own one.
The company operates in several countries and cities, striving to adapt its services to the specific needs and regulations of each location. Bolt's platform is accessible through a smartphone app, which is the central hub for accessing and managing the services they offer. The app is designed to be user-friendly, allowing for easy booking, payment, and tracking of services.
Here is a guide on how to file a complaint or review about Bolt on ComplaintsBoard.com:
1. Log in or create an account
2. Navigating to the complaint form: Locate and click on the 'File a Complaint' button at the top right corner of the ComplaintsBoard.com website.
3. Writing the title: Summarize the main issue with Bolt in the 'Complaint Title'.
4. Detailing the experience: Provide key areas to mention in the complaint, details of transactions, nature of the issue, steps taken to resolve, personal impact, etc.
5. Attaching supporting documents: Attach any relevant supporting documents, avoiding sensitive personal data.
6. Filing optional fields: Use the 'Claimed Loss' field for financial losses and the 'Desired Outcome' field for resolution sought.
7. Review before submission: Ensure clarity, accuracy, and completeness of the complaint before submitting.
8. Submission process: Click the 'Submit' button to submit the complaint.
9. Post-Submission Actions: Regularly check for responses or updates related to the complaint on ComplaintsBoard.com.
This guide aims to assist users effectively in filing complaints or reviews about Bolt on ComplaintsBoard.com.
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Bolt contacts
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Bolt social media
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