Bioplasma has the best plasmapheris machines but not enough people to staff the beds resulting in long waits. If there's a need to draw a test sample, you aren't allowed to donate until the results are back, which can take 10 days plus. There's no return of phone calls to find out about test results, and no followup for test draws that haven't come in a timely manner. Effectively, reducing the time frame to complete the new donor donations in the promotional time period. Very disappointed
Desired outcome: Obtain test results, call me to discuss extending time to complete new donor promotion.