Bethany Christian Services Logo

Bethany Christian Services

Having problems with Bethany Christian Services?

File a complaint and get it resolved. It’s quick, effective and absolutely free!
Proudly resolving consumer concerns since 2004

Bethany Christian Services Customer Service Contacts

901 Eastern Ave NE
Grand Rapids, Michigan
United States - 49503
Mon8:30 AM - 5:30 PM
Tue8:30 AM - 5:30 PM
Wed8:30 AM - 5:30 PM
Thu8:30 AM - 5:30 PM
Fri8:30 AM - 5:30 PM
SatClosed
SunClosed

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Bethany Christian Services Customer Service. Initial Bethany Christian Services complaints should be directed to their team directly. You can find contact details for Bethany Christian Services above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Bethany Christian Services. Discuss the issues you have had with Bethany Christian Services and work with their customer service team to find a resolution.

Complaints & Reviews

Bethany Christian Servicesadoption services

"NIGHTMARE" doesn't even begin to describe our experience with Bethany Christian Services. High staff turnover, an incompetent agency attorney, and a sloppy work ethic made for the worst experience of my life. We utilized the Southern New England branch.

First off, their communication is WRETCHED. Whenever we had a question or concern, it took several emails and nagging phone calls/voice messages to garner a return call/email. Throughout the course of a 20-month ordeal, we had four different case workers…three of whom weren't actually certified to be adoption counselors! One of the case workers cut corners and failed to maintain adequate records, which resulted in us having to re-do most of our post-placement visits and further delay finalization. The birth mom went without a counselor for several months following the birth, and BCS failed to deliver our letters to her, which we write quarterly. Several parts of our case were missing or incomplete…thank God I keep meticulous records.

The lawyer they hired to represent the agency was the epitome of incompetence; I don't think she's ever done an adoption case before. She was completely lost in court, very disorganized, and failed to give our case due diligence. So, we hired our own attorney who divulged to us other huge red flags. The agency also LIED to us about the status of parental rights termination for both the birth mother (voluntary severance) and father (involuntary severance); they also lied to the birth mother about her rights. Luckily, our attorney cleaned up this disastrous mess and we finalized our adoption about six months behind schedule.

I maintained all the paperwork, we hired our own attorney, they didn't provide us or the birth parents much support, they lied to both parties…not really sure why we paid almost $40, 000. They are in business for the money and have no right to call themselves "Christian." I doubt they're even delivering our letters to the birth mom, who we want a relationship with (hence our VERY open adoption agreement).

AVOID AT ALL COSTS, OR PROCEED AT YOUR OWN RISK.

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Oct 07, 2019

    Bethany Christian Services — uac children from the mexican border — racists

    BCS iss definitely racist and are now opening a UAC program in Pennsylvania but is run by a Caucasian woman...

    Aug 04, 2019

    Bethany Christian Services — open adoption fraud complaint

    We are the Smith's and we're sharing our story to bring awareness to birth moms and families, so they will...

    Jul 30, 2019

    Bethany Christian Services — foster care

    Why in the hell is an adoption agency assigned to a foster care reunification case!!! From the moment they...

    Bethany Christian Services — foster care

    Bethany is "Christian" in name only. They only care about protecting their paychecks. Which means you as a...

    We are here to help

    • 16 years' experience in successful complaint resolution
    • Each complaint is handled individually by highly qualified experts
    • Honest and unbiased reviews
    • Last but not least, all our services are absolutely free

    Bethany Christian Services — International foster care

    Bethany "Christian" Services (BCS) in Grand Rapids, MI sold out our beautiful little 3 year-old foster...

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Bethany Christian Services (Traverse City) — They steal children, to make money.

    This business is only in it for the money. They steal kids from parents by making them jump through...

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Bethany Christian Services in Augusta, Georgia — scamming good parents & racial discrimination

    This "so-called" Adoption Agency has been accused of foster child neglect, adoption counselors, abusing...

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Bethany Christian Services -Corruption — Mistreating Good People

    Bethany Christian Services Corruption/Negligence & Incompetence: [protected] Lumpkin Rd, Augusta, GA...

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Bethany Christian Services Corruption/ Tammy Hollingsworth — Negligence & Incompetence

    Georgia Consumer Protection Laws & Georgia Consumer Complaints: Better Business Bureau - Central Georgia...

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Bethany Christian Services — Racism & An Incompetent Adoption Agency

    RACISM & INCOMPETENCE: Bethany Christian Services in Augusta, GA.; is undoubtedly the worst and most...

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    RACISM & INCOMPETENCE: Bethany Christian Services Augusta GA — MISCONDUCT

    Dealing with discrimination & corruption from our local DFACS (Social Services office) was bad enough, but...

    Bethany Christian services Everett WA — dishonest and unprofessional

    Paul, you are a nasty person! Given your comments in other posts you appear to be a very lonely angry person...

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Resolved
    Bethany Christian Services — Scam and cheating

    Bethany Christian Services is a scam. They are in it solely for the money. They do not care about the need...

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.