Beauty-Universe.com — 27 days and NO Products, no answers to my e-mails
On April 17th, 2011. I ordered 1 Home Perm and 4 packages of perm rods from Beauty-Universe.com.
I received a receipt via e-mail from Beauty Universe in Seattle, Wthat reads: A "Beauty Universe Supply Stores * Seattle, WA 98105 USA", "Order ID: 8452452SECURE ORDER INVOICE RECEIPT
Date: 17 Apr 2011 - 18:38, Payment by: Check. I also received confirmation that they received my payment: "Your payment to Beauty Universe Supply Stores has been accepted.
To: Beauty Universe Supply Stores
Amount: $28.79, Date Submitted: 4/18/2011, Reference:8452452, Transaction ID: 3031
Authorization Code: 699-127, Thank you for using CheckAlt
I have sent 10+ e-mails to "[protected]@beauty-universe.com, and [protected]@beauty-universe.com, and all I get is automated replies that a customer service rep. will answer my request in 24 to 72 hours. I cannot get ahold of a human, nor will they contact me, and today is 05/11/2011.
I have all of the original e-mails if you need them. Thank you, Jodi