AUTO plexThey are looking to rip people off there hard earn money

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I purchased a 2000 volks wagon passat from this dealer i was told the car is in good condition before i bought it. i was told that all cars get a thorough checked by the mechanic there before they are sold. however when i was driving the car home to charlottesville va, i smell something burning i brougt it to flow volks wagon the second day after i bouht it to have it checked out. when they diagnosed it i find that what i was smelling was oil leaking from the cam tensioner seal and it had a brken pvc pipe and the engine mounts are bleading from both sides. i called Auto Plex about the cituaton as soon as i found out about it. i then call my warranty provider (preffered wrranty) with whom i have a two years extended waranty but i was advise that none of the problems the car had was covered under the the the warranty. i called back Auto Plex and speak to my sales person MR NADER KHOROAM, he got very upset with me sayng i should not have taking te car to another car dealer to check it out he then began accusing th representative of Flow VW of telling lies saying that nohing was wrong with the car they were just trying to rip me off he went on to say he was not going to look at the car atall. before i bought this car he told me the car came with a three months power train warranty he even advertise that on there web site i have photo copies of it as evidence. but i found out later that in the documents i got when i made the purchase that they are disputing having any responsibility of that sort. however i decided to bring the car back there when i did he again got upset with me sayig nothing is wrong with the car these were his own words. show me where the dam car is leaking oil so i called by flow vw and let him speak with the representativet there MR EVERET BACK. who tried to tell him of the polems the car was having and he MR NADER, openly in my hearing call MR BACKE. a liar and ended the convrsation prematurely. he then ask his mechanic to check the car out while the mchanic was doing that he told me i have to pay for the parts when i tried to ask him weather or not that is right these were his own words to me if you continue talking i will let my mechanic shut the car bannet down and dont do anything. so being that i was for from home and wanted the car fixed i decided to pay for the parts. after the mechanic came back to him and told him the car is leaking badly and that the pvc pipe s badly damaged. the mecanic then told him something about the engine mounts in a lnguage i coud not understand he MR NADER then say to me the mchanic said nothing is wrong with the engine mounts. after they claim the car is fixed i drove it home only to find its leaking worst than it ever was. i called back and let MR NADER know of the cituation he told me that he have no mechanic there. so i ended up paying nearly seven thousand dollars for the car and the warranty and after having it for less than two months i have to replace a Pvc Pipe, Battery, and withstand driving around in a car thats smoking so hard from the engine as a result of oil leaking on the manifold its as if it can just go up in flames at anytime plus i had to buy parts that never did any good after driving over 160 miles from Chalotstville VA, to Manassas VA, ad back. now i am faced with over $3000.00 worth of repairs. this car delership (AUTO PLEX) and one MR NADER. is very dishonest they are looking to rip people off there hard earn money people like that should never be in buiness people like that try to turn what it suppose to be a legitimate busiess into dishonest ventres.


  • 98
    98eldorado Nov 25, 2012

    Auto plex 2000 ripped me off. My car was running hot they ran test and told me I needed my head gaskets replace. Mr. Chuck told me it would come with a 1yr/ 12, 000 mile warranty and it would not run hot any more. I have spent over $4500 and my car is still running hot. My car has been in and out of the shop with no success from autoplex 2000. It has now been parked at home for 9 months since it left autoplex 2000. Mr.chuck told me they didn't know what was wrong with my car and they can't fix it andiI cant have money back.


    0 Votes
  • Mz
    mzmeka Dec 06, 2011

    Dnt buy anything from autoplex in lake charles. They stole my downpayment. They told me in order for the in house dept. To finance me they were charging me a fee of 500 dollars and I was putting 3000 down WADE FOY and CHARLIE CAESER from lake charles la coached me on wut to tell the guy I signed my paperwork with. They told me to tell him I only put 2500 down I did not think nuttin of it because I know I have bad credit. And I really needed a vehicle. When I got home I looked over my paperwork and noticed the downpayment was 2500 and my note was 495 for a 2001 cadillac deville wiith 102678k miles. I mean that 500 could have brought my note down. They also told me I had to pay an additional 500. So I talk to the finance guy and who told me I was only obligated to pay what's in paper work (2500). So where is my hard earned money I don't reccomend anybody to go there. If u do dnt give any cash just money order and checks/ debit card.

    0 Votes

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